PM Updates

2-18-2025

Bitrix: Onboarding Call Attachment

The Onboarding Call recording that we attach to Bitrix is as follows:

The Successful Onboarding Call
: where the PM spoke to the client

The 2nd Call Attempt with the voicemail.

If your 1st Call attempt leads to a voicemail, no need to upload them, since your 2nd call attempt may be the successful one.

Bitrix: Launch Call Attachment


Don't forget to upload the Launch Call Recording to the Bitrix profile once you're done.

If the client doesn't pick up, set a follow up on another day & update Bitrix History.

Remember that you have 2 objectives on Launch Calls.


  • PM Needs: These are the items on the Launch Checklist
  • Client Needs: To start the edit works as needed


We have a module on how to Facilitate Launch Calls.

Facilitating Launch Calls