Ticket Formatting

Creating a clear & easy to understand ticket to delegate work to the editors is crucial in order for the editors to do their work accurately.
This will take a bit of effort from you as a PM, but an optimized ticket format will enable the following:

• Accurate and error free edits
• Quick and seamless timeframe.
• Reduces the back and forth between editors & PMs

If the editor cannot get a quick clarification from you when you are busy, they will jump to another ticket they can address to remain productive

which will delay in the work on your ticket.

This is also one way for us to make the editors work as easy as possible.

Hover your mouse to the sample ticket below to see the labels of each part of the layout.