Collection

Single, Double, & Splitting Tickets in several parts would depend on the total number of collection pages that needs to be built.

Total Pages = Keywords x Locations

10  - Single

11-100 - Double

101-200 - 2 Double Tkts

Ecomm: Manual Product Addition

Warren will give advise to the PM if a Ticket needs to be split or not. Warren assigns these to the most capable Editors. The decision to split a ticket will be based by Warren on the capacity of the Editor. So he will reach out to the PMs when an Ecomm Ticket needs to be split.

Mojo Ticket Module
We've created a page for Mojo Tickets that includes the following

Search the Switchboard channel of their Bitrix Deal ID to see if what the client claims is true or not.

We are highlighting the importance on giving a brief compliment to the client, from their website design style, to the business that they are doing, before discussing the details of what we can do to improve their website.

This is similar to sugar coating a point of improvement to soft land a constructive criticism.

Client who Invests on their website, are less likely to churn, so long as they are being handled properly and is getting the results of what they are paying for.

Remember to take care of your High Value Clients.

ideogram.ai can help us instantly generate a logo for the client. Utilize this to try and generate a logo when needed, instead of sending it to the editors.

Accounting is running an experiment on considering Free Hosting for certain clients that refuses to pay due to issues with our Services or their Website itself.

• Not Guaranteed & "if approved"
• Use only when absolutely needed
• Once per client
• Not to be used for Cancel/Save.

We can send these to Accounting by filling up the form from your Dashboard's "Fuss Waiver" button as shown below.