For sites within 7 Days from the Sold Date, Cancel/Saves must be done by the Sales Rep traditionally.

But inform Scott to update Accounting Real time & place the Bitrix Profile on hold.

When adding these, always document this under accounting notes & tag accounting to add this extra payment to the client's hosting fees.

If a collection needs to update their phone numbers, how to we push through with the indexing to ensure it gets updated?

Wrong phone numbers indexed is difficult to updated and oftenly gets rejected by Google even if the phone number if correct. Hence moving the phone & email checking from Launch to Onboarding is correct. To avoid these issues from happening.